Available Position

Quality Control Tech
 
Making Customers’ Lives Easier    |    Teamwork   |    Self-Motivation   |    “Get It Done” Attitude   |   Problem Solver

Our company’s success has come from the hard work and effort put in by our team. Although this job role has a different title and different measurements of successful results, it is just as essential as any other role in maintaining a level of customer service far and away better than the industry standard. You and the team will ultimately be the determining factor in how successful our company can be.

Goals:

  1. Maintain a level of quality to reduce junk variances to less than 1%
  2. Maintain all required NPCA, ACI, and other customer requirements
  3. Develop and maintain Quality Control Program & procedures are completed and documented
  4. Manages QC operations and key performance indicators weekly

Successful Results for the QC Manager: 

  1. Provides oversight and direction to employees in the QC department in accordance with policies and procedures
  2. Leads employees to meet expectations for productivity, quality, safety and goal accomplishment
  3. Communicates any issues or concerns with management
  4. Ensures all QC technicians are meeting requirements in an efficient manner daily
  5. Utilize positive recognition for workers demonstrating positive quality behavior
  6. Communicates quality control philosophy to the organization and commitment to building a positive culture.

Job Responsibilities:

  • Manages the day-to-day activities of the Quality Control department
  • Prepare, train, and enforce Standard Operating Procedures for all Quality Control Activities to ensure high productivity and high technical integrity.
  • Demonstrated experience in leadership, problem-solving, creativity, strategic thinking, fostering cooperation and teamwork.
  • Participate in all plant inspections inclusive of management, client and statutory compliance agencies
  • Conduct regular and frequent inspections to identify behavior that may result in poor product quality or a safety concern and take appropriate action to correct
  • Complete any additional projects or directives as determined by manager
  • Maintains a safe work environment and promotes safe work practices
  • Communicates company policies and procedures to the Quality Control technicians and adheres to them Creates and fosters a culture of Quality at all levels throughout the organization
  • Maintains good standing with all external auditing agencies
  • Organizes and maintains all office records and forms in good order (both electronic and hard copies)
  • Communicates with outside agencies and inspectors for all quality matters.
  • Maintains good relationships and timeliness in filing required reports
  • Keeps up-to-date with latest developments in concrete technology and R&D
  • Conducts research on improving product Quality by using latest technology available in regard to mix designs and additives.
  • Participates in Continuous Improvement Activities throughout the year

LMA

  • Leadership
  • Manage
  • Accountability-set specific expectations for results from your direct reports and hold -Daily huddles
  • Monthly 1 to 1 meetings with direct reports
  • Quarterly Performance Evaluation with direct reports

Quality control operations-manages day to day operations

Organizes and maintains all office records and forms in good order (both electronic and hard copies:

  • Pre/Post Pour Documentation completed daily
  • Ensures Project Documentation is completed
  • MTR’s Material Inspections and Documentation
  • Certifications
  • NPCA Portal
  • Quality Manual
  • Junk/Repair reports
  • Weekly L10 Meeting
  • Ensures Quality System Manual is always current and updated to the latest standards
  • Ensure Daily reports are completed
  • Ensures labels are place daily by 11am
  • Concrete Mix Designs are followed
  • Reviews Junk/Repair Reports
  • All required materials testing completed by QSM and meets/exceeds expectations/standards.
  • Ensures housekeeping as a priority and completes daily.
  • Ensures Calibration is per schedule and up to date

Continuous Improvement

  • Completes Self Audit for NPCA 2/year
  • Devise and review manufacturing parameters and best practices to meet product quality, and production goals
  • Actively participates in the development of new products and supports the company R&D efforts.
  • Uses Standard Work and Standard Work auditing to ensure Quality Programs are maintained and continuously advanced
  • Conducts research on improving product Quality by using latest technology available in regard to mix designs and additives.
  • Conduct regular and frequent inspections to identify behavior that may result in poor product quality or a safety concern and take appropriate action to correct

Communication with Team and Customers

  • Quality Standards and industry standard knowledge and training
  • Knowledge of precast processes and equipment
  • Participate in all plant inspections inclusive of management, client and statutory compliance agencies Communicates with outside agencies and inspectors for all quality matters.
  • Maintains good standing with all external auditing agencies
  • Understand the “cost of quality” and how it affects the bottom line
  • Communicates company policies and procedures to the Quality Control technicians and adheres to them Communicating with management behavior that may result in poor product quality or a safety concern and take appropriate action to correct
  • Participates a vital team member, collaborate with any teams to solve issues
  • Understand the “cost of quality” and how it affects the bottom line

Coaching Best Practices

  • Knowledge of precast processes and equipment
  • Product knowledge
  • Dunnage placement
  • Stripping product
  • Actively teach the importance of “first time right”
  • Understand the “cost of quality” and how it affects the bottom line
  • Participate as a vital team member, and contribute towards the success of the organization, which may involve the provision of other technical and administrative support, as required
  • Maintains a safe work environment and promotes safe work practices
  • Communicating with management behavior that may result in poor product quality or a safety concern and take appropriate action to correct
  • Investigate and establish a root cause analysis for customer complaints and develop the appropriate corrective actions.
  • Demonstrated experience in leadership, problemsolving, creativity, strategic thinking, fostering cooperation and teamwork.
  • Creates and fosters a culture of Quality at all levels throughout the organization
  • Maintains a safe work environment and promotes safe work practices